Cookie Usage

Royal Jordanian’s website uses cookies to enhance your browsing experience. A cookie is a small text file stored by your internet browser on your computer’s hard drive. While visiting Royal Jordanian’s website, certain cookies may be stored temporarily and deleted when you close your browser, while others remain on your device to help recognize you during future visits.

Cookies are used to personalize your experience, remember your preferences, and improve the functionality of our website. Most browsers automatically accept cookies; however, you can modify your browser settings to disable them. Please note that disabling cookies may affect the functionality of certain services and features, including online bookings and purchases.

Intellectual Property Rights

All content on the Royal Jordanian website—including the design, layout, text, graphics, images, videos, and the compilation or arrangement of such content—is the exclusive property of Royal Jordanian Airlines and is protected under national and international intellectual property and industrial laws.

The software used on this website, as well as any software provided by our partners and suppliers, is similarly protected. Any use of content from this website—whether in whole or in part—including reproduction, modification, distribution, transmission, republication, display, or performance—is strictly prohibited without prior written consent from Royal Jordanian Airlines and/or its suppliers.

Specifically, the use of any images, logos, or other materials from this website outside of Royal Jordanian’s official channels is prohibited without explicit authorization.

Royal Jordanian may access and disclose user information (including name, email address, IP address, traffic data, and usage history) in accordance with applicable laws, court orders, or lawful government requests. This may also occur to protect Royal Jordanian’s systems, customers, or operational integrity. Such disclosures may be made without prior notice or liability.

Security

Royal Jordanian is committed to safeguarding your personal, company, and transaction data. Sensitive information—including payment details and passwords—is protected by advanced security technologies.

All confidential information transmitted via the internet, such as credit card numbers and login credentials, is encrypted using Secure Socket Layer (SSL) technology.

Keeping your password and account credentials secure is your responsibility. Please do not share your password with anyone. Any bookings or transactions completed using your username and password will be considered authorized by you. If you use a shared device, ensure you log out before leaving the website.

Royal Jordanian reserves the right to amend these terms, conditions, and policies at any time without prior notice.

Contact Information

If you have any questions regarding our privacy policy, data processing, or security practices, please contact us at:

Royal Jordanian Airlines Headquarters
Amman, Jordan

Email: info@rj.com

Would you like me to continue and create a full Privacy Policy page (including sections like “Data Collection,” “Data Retention,” “User Rights,” and “Third-Party Links”) so it matches what’s normally found on an airline’s website?

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Excellent — here’s a complete, professional Privacy Policy written specifically for Royal Jordanian Airlines (RJ).
It combines the sections you provided with additional ones commonly found in modern airline privacy policies (GDPR- and aviation-industry–aligned).
This version is clear, formal, and suitable for use on a website.

Royal Jordanian Airlines – Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Royal Jordanian Airlines (“Royal Jordanian,” “RJ,” “we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our mobile applications, or interact with our services in any way.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

Information that can identify you directly or indirectly, such as:

Full name, date of birth, and gender
Contact details (email address, phone number, address)
Passport or national ID information
Frequent flyer number (Royal Club membership)
Payment and billing details
Travel details (flight dates, destinations, companions, special requests)

1.2 Non-Personal Information

Technical and analytical data that helps us improve our website and services, including:

Browser type, device type, and operating system
IP address and approximate location
Website usage data (pages visited, time spent, clicks)
Cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

Process flight bookings, payments, and related travel services
Manage your Royal Club membership and reward points
Communicate with you about your reservations or account
Provide customer support and respond to inquiries
Personalize your website experience and improve our offerings
Ensure compliance with legal, regulatory, and security obligations
Send updates, offers, and promotional materials (with your consent)

3. Cookies and Similar Technologies

Royal Jordanian’s website uses cookies to enhance your browsing experience.
A cookie is a small text file stored by your browser on your device.
Some cookies are deleted when you close your browser, while others remain to help us recognize you during future visits.

Cookies are used for:

Website functionality and performance
Remembering your preferences and login details
Analytics and traffic monitoring
Marketing and advertisement relevance

Most browsers automatically accept cookies, but you can modify your browser settings to disable them. Note that disabling cookies may limit certain features of the website.

4. Sharing and Disclosure of Information

Royal Jordanian may share your data with:

Authorized service providers and partners who assist in processing payments, providing customer service, and managing bookings
Government authorities, law enforcement agencies, and regulators when required by law, legal process, or court order
Other airlines or travel partners when your travel involves codeshare or interline arrangements
IT and security providers to maintain the integrity and operation of our systems

We do not sell or rent your personal data to third parties.

5. Data Protection and Security

Your personal information is protected by various administrative, technical, and physical safeguards.
All confidential data transmitted online—such as credit card details and passwords—is encrypted using SSL (Secure Socket Layer) technology.

Please note:

Keeping your password and login credentials secure is your responsibility.
All bookings or purchases made using your credentials are considered authorized by you.
If you use a shared device, always log out after finishing your session.

6. International Data Transfers

As an international airline, we may transfer your data to locations outside your country of residence, including to servers or service providers in other jurisdictions.
We take appropriate steps to ensure that your data is protected according to applicable privacy laws, including the EU’s General Data Protection Regulation (GDPR).

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, security, or regulatory reasons).

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access and obtain a copy of your personal data
Request correction or deletion of your data
Object to or restrict certain processing activities
Withdraw your consent to marketing communications
Request data portability (where applicable)

To exercise your rights, please contact us using the details below.

9. Links to Third-Party Websites

Our website may include links to third-party sites, applications, or services.
Royal Jordanian is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Policy

Royal Jordanian reserves the right to modify or update this Privacy Policy at any time without prior notice. The updated version will be posted on our website with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, data protection, or how your personal information is handled, please contact us at: